Terms and Conditions
Welcome to Tala Beauty, an online store that provides a range of hair, beauty & lifestyle products. By accessing our website, you agree to be bound by the following terms and conditions. If you do not agree to these terms and conditions, please do not use our website.
- Acceptance of Terms and Conditions. By using our website, you acknowledge that you have read, understood, and agreed to these terms and conditions. We reserve the right to modify these terms and conditions at any time, without prior notice to you. Your continued use of our website following any modifications to these terms and conditions constitutes your acceptance of those modifications.
- Australian Consumer Law. Tala Beauty operates under the Australian Consumer Law. We take pride in providing our customers with high-quality products and excellent customer service. If you have any concerns or questions, please do not hesitate to contact us.
- Payment and Pricing. All prices on our website are in Australian Dollars (AUD) and are inclusive of GST (Goods and Services Tax). We accept payment through secure methods such as PayPal and credit card. If you wish to cancel your order, please contact us as soon as possible. We reserve the right to cancel any order at our discretion.
- Shipping and Delivery. We offer free standard shipping within Australia for orders over $150. For orders under $150, we charge a flat rate of $9.95 for standard shipping. We aim to dispatch all orders within 1-2 business days. However, delivery times may vary depending on your location.
- Returns and Refunds. We want you to be completely satisfied with your purchase. If you are not happy with your order, please contact us within 14 days of receiving your order to arrange a return. Please note that we cannot accept returns on products that have been opened or used, unless they are faulty or defective. We reserve the right to refuse returns or exchanges that do not comply with our return policy. Returned items must be in their original condition and packaging and must be unused. If approved, we will issue a refund or exchange upon receiving the returned item. Please note that we do not offer refunds for change of mind.
- Intellectual Property. All content on our website, including text, images, graphics, logos, and videos, is the property of Tala Beauty or its affiliates and is protected by Australian and international copyright laws. You may not use any content on our website without our prior written consent.
- Disclaimer. We strive to ensure that all information on our website is accurate and up-to-date. However, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics on our website.
- Product Descriptions and Pricing. We make every effort to accurately describe our products, including their ingredients and potential allergens. However, we do not guarantee that our product descriptions are free from errors. Always refer to the information on the product packaging before use. We reserve the right to change our product descriptions and prices at any time, without notice.
- Limitation of Liability. In no event shall Tala Beauty or its affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the products and services we provide.
- Governing Law. These terms and conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes arising out of or in connection with these terms and conditions shall be resolved in the courts of Australia.
- Privacy Policy. We take your privacy seriously and we are committed to protecting your personal information. Please refer to our privacy policy for more information on how we collect, use, and disclose your personal information.
- Changes to these Terms and Conditions. We reserve the right to change these terms and conditions at any time, without notice. By continuing to use our website or make purchases from us, you are agreeing to the revised terms and conditions.
Thank you for choosing Tala Beauty. We hope you enjoy shopping with us!
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